Privacy Policy

Equivo Advisory Australia understands that privacy is important. Our privacy policy is designed to protect your personal information and complies with the requirements of the Privacy Act 1988 (Cth), which governs how private-sector organisations handle personal information.

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This policy outlines how Equivo Advisory Australia collects, stores, uses, protects, and manages the personal information provided to us by clients and other individuals.

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Collection of Personal Information

Equivo Advisory Australia collects personal information to assist clients in purchasing, managing, and advising on real estate and related financial services in Brisbane and across Australia.

We will not disclose your personal information unless:

• It is necessary for property search, negotiation, settlement, or advisory services.

• You have consented to its use for marketing purposes.

• Disclosure is required by law.

You may access or correct your personal information at any time by contacting our office.

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What Personal Information Do We Collect?

We typically collect:

• Name, address, contact details (phone, email).

• Financial information (for property transactions or advisory services).

• Other relevant details required to perform our services.

We may also collect information from non-clients, such as mortgage brokers, solicitors, inspectors, and other service providers.

Sensitive information (e.g., race, religion, health) is only collected if necessary, and only with your consent.

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How Is Personal Information Collected?

We collect information through:

• Direct interactions (in person, phone, email, mail).

• Digital communications (website forms or other platforms).

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How Is Personal Information Stored?

We take reasonable steps to protect your data from loss, unauthorised access, or misuse, including:

• Electronic & physical security measures.

• Password-protected systems.

• Staff training on privacy compliance.

When information is no longer needed, we securely delete or de-identify it, unless retention is required by law (e.g., fraud prevention, insurance, legal compliance).

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How Is Personal Information Used?

Your information is used for:

• Providing advisory and buyer’s agent services.

• Internal administration, marketing, and service improvement (you may opt out of marketing at any time).

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Disclosure to Third Parties

We do not sell, rent, or trade personal information. However, we may share it with:

• Legal or government authorities (if required by law).

• Approved third-party providers (e.g., brokers, solicitors, inspectors) only for your transaction.

Note: We are not responsible for third-party privacy practices once data is shared with consent.

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Accessing & Correcting Your Information

You have the right to:

• Request access to your personal data.

• Correct inaccurate or outdated information.

Requests will be processed promptly, typically via a digital or physical copy of your records.

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Contact Us

For privacy-related inquiries, please contact:
Equivo Advisory Australia